Help! I'm stuck!!
All of us find ourselves in this circumstance from time to time. Where can we look for help?
Submit a Help Ticket
Click here to submit a Help Center Ticket
Submitting a Help Ticket is often the best way to get the help you need. Our teams monitor incoming tickets all day long and strive for the quickest, shortest resolution times possible. There are certain instances where the nature of the request or issue needing attention takes longer to investigate and resolve. Sometimes it even involves bringing in expertise from our other teams here at PLI.
Regardless of the time frame involved, we will work to communicate regularly with you and keep you updated on the progress and steps involved all the way to resolution.
*Pro-Tip: The more information you can include in your ticket, the quicker we can understand the scope and details of your questions and needs.
Screenshots, Canvas Course URLs (links), and Zoom links are extremely helpful!
- PLI Curriculum/LinkIt Form - Please use when you have a Curriculum, LinkIt, or Paid License Request
- Applicant/New Hire Form - Please use if you are an Applicant or a New Hire
- Request Help Form - All other requests (Teachers, Districts, Parents, Students). Please be as detailed as possible.
- PLI Corporate - For Proximity Learning Corporate Staff only.