Periodically we all experience dips in Internet Speed performance. This can be due to a variety of factors, some we can control, some we cannot.
Before getting into why, we need to assess how much of an issue you're really dealing with:
Step 1- Test your location's functional internet speed
- Click here for the Google Fiber Speed Test
Step 2- Gather and Submit a Screenshot
- Click here for How to Take a Screenshot
- Submit your Screenshot to PLI Support
Step 3- Comparing 2 Different Sets of Speed Conditions
- In some instances, people report differences in their internet speed with and without a VPN engaged
- How to compare- Run a speed test with the VPN engaged and then one without.
- Take screenshots of both outcomes
- Submit your Screenshot to PLI Support