It can be pretty nerve-wracking when you find yourself alone in a Zoom meeting well past the class start time. Below are several places you can check to figure out the disconnect.
Have students joined the course yet?
There is sometimes a gap between when you and your students are added to a new course. So it doesn't hurt to check in on the People tab in your Canvas course if you find yourself alone in the Zoom room.
A- If you see no names listed other than your name and possibly that of a TA, then the enrollment hasn't been completed yet, and the CSS team is likely actively working on that with the school.
B- If there are students listed but are all marked as "pending" or have no information for "Last Activity" or "Total Activity" then they haven't joined your course yet. It is not unusual that there are students listed in the People tab but they show no activity yet, particularly early in the year or if the course was recently created.
Please remain logged into your class for the full duration of the class. Please use the time to plan your lessons and grade assignments. You can leave a note for the course via Meeting Manager that no students arrived to class. If students have not attended classes two days in a row, please inform your TLS and continue to log into class.
Is there school today?
If everything seems to be set up correctly, then there's always the chance that there isn't class that day. Most days that kids have off can be accounted for in the School Profile Document.
If that doesn't specify or you are still unsure, message your TLS immediately, they will know what the current status is.
If you discover that school is out that day, you're probably good to leave the meeting. Just let your Teaching and Learning Specialist (TLS) know first.
If you're a sub
If you're a sub and you can't start the meeting that is in the course, alert the subbing team by emailing Subbing@proxlearn.com IMMEDIATELY. You can also message the subbing team in the "Super Subs" Gchat group due to this being an urgent situation. For non-urgent situations, please remember to use the Help Center and Chat Hours before escalating a help ticket.
What to do if none of these seem to fit your situation:
If you regularly communicate with your facilitator, you can check in with them to see if they have any eyes on the situation. If they're in-person, they have direct eyes on what may be happening with the students' Wi-Fi, devices, or other issues. If they're virtual, they may have heard from students about what they're seeing. In either case, they can also alert you to other contexts.